An 11-year-old reminds us of what really matters in relationships and how simple (but not easy) human connection really is.

When I was just starting out in sales at a large company, a client shared a piece of wisdom that has stayed with me ever since. Over a simple conversation, he laid out a framework for building a successful partnership, one that has guided me through countless client relationships.

The leaders in the industry have mastered the art of early value creation. They leverage innovative technologies, predictive analytics, and strategic account intelligence to anticipate sponsor challenges long before an RFP is issued.